Contact information
Contact Information Policy
At Calm&Collect, we value your privacy and are committed to handling your personal information responsibly. Below is how we collect, use, and protect the contact information you provide:
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Collection of Contact Information
When you make a purchase, contact us for customer support, or sign up for communications, we may collect your name, email address, and other relevant information. This is essential for processing orders, providing customer service, and sending updates about your order or any promotions you have opted into. -
Use of Contact Information
We use your contact information to:- Process and ship your orders
- Send order updates, shipping confirmations, and tracking details
- Respond to customer service inquiries
- Provide marketing updates (if you have opted into receiving emails)
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Third-Party Access
We do not sell, share, or rent your contact information to third parties. However, we may share your details with trusted partners like payment processors and shipping carriers as necessary to complete your transaction. These partners are bound to maintain your privacy and protect your information. -
Data Security
We use reasonable security measures to protect your contact information from unauthorized access or misuse. This includes secure encryption for sensitive data such as payment information. -
Updating Your Contact Information
You may request to update or correct your contact information at any time by emailing us at calmcollect020@gmail.com. -
Response Time
Please note that it may take 1-3 business days for us to respond to your inquiries, as we aim to provide thorough and helpful support. -
Opting Out
If you wish to stop receiving marketing communications from us, you can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly at calmcollect020@gmail.com. -
Changes to This Policy
We may update this policy periodically. If any significant changes are made, we will notify you via email or provide a notice on our website.
For any questions or concerns regarding how we handle your contact information, or to update your details, please reach out to us at calmcollect020@gmail.com.